Salon policy

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late cancellations ~
We understand that emergencies happen. If you need to cancel your appointment, we simply ask that you notify us of any cancellations or reschedulings at least 24 hours prior to the appointment. If the booking was made on the same day, notify us at least 3 hours prior. Cancellations that break these rules will cause a £20 fee added to your next appointment.

Health~
For your comfort and safety, please notify us if you have allergies, any physical issues or disabilities, or if you are pregnant. If you experience discomfort or any other symptoms during the treatment, please alert your service provider immediately.

Missed appointment ~

In the case of missing your appointment, you will be imposed with a fee worth 25% of the missed service.

Service guarantee & Refund~

Your satisfaction is our highest priority. If you are not completely contented, please let us know during your treatment or within 24 hours after your service has been performed. We are committed to making any needed corrections and if there was a fault on our side, to offer you a refund.

Behaviour~

We reserve the right to refuse service to anyone behaving improperly, intoxicated or if their state of health may influence the effects of the service.